Service for Panasonic Laser Systems

27.04.2021
Service for Panasonic Laser Systems

At Panasonic we support our customers even after the purchase agreement. When you purchased a Panasonic Laser Systems, you opted for a Premium product where you can benefit from an additional excellent customer service. We offer you various training courses and service packages:

Seminars /Trainings

Training for the perfect handling of laser systems


Target:
Our experts make sure that all features of the on-site laser marking and laser welding systems are fully understood and put to good use. Within the scope of internal and external trainings we professionally prepare the employees of our customers and fully familiarize them with the respective systems. By giving intensive assistance, we equip them with a profound expertise, which is an advantage for the operation, maintenance and software operation of the laser systems.
Target group:
Machine operators, Project managers, Service and maintenance specialists
Content/Topic of the Seminar:
•    Instruction in laser safety
•    Hardware handling


o    Laser marking system
o    Laser welding system
o    Workstation
o    Extraction unit
o    Accessory


•    Software training
•    Introduction to independent maintenance (service, spare parts, backup)
Prerequisites:
Use of a Panasonic laser system, min. 3 - max. 8 participants
Location:
On site at your place, in Panasonic Industry Headquater (Caroline-Herschel-Strasse 100, 85521 Ottobrunn, Germany) or via online Seminar
Date:
Upon request
Price:
1200 EUR plus VAT

Support during commissioning


Target:  
Setting up a laser system often involves an intervention in existing procedures. Regarding installation and configuration, we pay particular attention to the special needs of our clients. Our specially trained application engineers will support you during the installation of the systems and they will take care of a smooth and process-reliable commissioning.
Target group:
Operators, mechanics, programmers, electricians, project managers, mechanical engineers, maintenance personnel
Content/Topic of the Seminar:

•    Support for control and programming
•    Focus and parameter settings
•    Application setup as per your needs and instructions
•    Instruction in laser system handling
Location:
On site at your place, in Panasonic Industry Headquater (Caroline-Herschel-Strasse 100, 85521 Ottobrunn, Germany) or via online Seminar
Date:
Upon request
Price:
1200 EUR plus VAT

Service package:

If the systems in your production are up and running optimal, we offer you three different service packages to ensure that everything continues to run smoothly:
•    Maintenance-Service
•    Replacement-Service
•    Premium-Service

You can find more details about the packages here.
If you are interested in a seminar or a service contract, please contact us

Your advantages with our comprehensive service performance
•    Our service team significantly supports you with your tasks
•    Less administrative burden, more time for the core business
•    Calculation and planning security
•    Optimum value retention and production reliability
•    Prevention of comprehensive repairs by regular inspection
•    Periodic trainings of employees
•    Top product quality for a long-term use
•    Worldwide spare part delivery

Ihr Panasonic Team